Milis Chalet

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Milis Chalet

FAQ

Booking

Please contact us by email with you inquiry to start the booking procedure. As soon as the rental frame is defined, you will get a provisional booking confirmation by email or text message. The provisional booking gets final as soon as 100% of the rental price or the 30% deposit is paid: the entire rent is due, if the rental start is in less than 3 months. If the rental start is in more than 3 months, 30% deposit is due and the remaining balance is due 6 weeks before the rental period starts.
Cancellations must be done in written. Receipt of the cancellation note is crucial for determining the cancellation period below. The cancellation fee is
  • 5% of the total rental price, if the rental period starts in more than 6 weeks
  • 50% of the total rental price, if the rental period starts in 4 to 6 weeks
  • 100% of the total rental price, if the rental period starts in less than 4 weeks

Please contact us in case of serious illness, accident, death or force majeur in your household as soon as possible and before the start of the rental period. As base for any discussion related to reimbursement, reliable documents must be presented. Any cancellation made during the stay does not qualify for any refund in the cases mentioned before.

The recommended maximum number of people is 15. On the ground floor, there are 2 bedrooms for 2 people each. On the first floor, there are 3 bedrooms for not more than 3 people each (one pull-out bed in each room) and 1 sofa cum bed for 2 people. 

From beginning of December to end of April, the shortest rental duration is one week. The booking of the cabin is more flexible during the rest of the year with a minimum rental time usually of three nights. Please contact us at sales@milis.fi for long-term rental agreements requests.

The following rental conditions apply to the leasing of the rental chalet in Katajapolku 8 in FIN-95980 Ylläsjärvi. Milis Chalet Oy as cottage owner and rental company is referred in the text by the term „Milis“. The booking of the rental chalet as well as the rental conditions get binding for Milis and the tenant by payment of the full rental price (if the rental start is in more than 3 months) or by payment of the deposit (if the rental start is in less than 3 months; details see below in the section “Booking & payment). The legal minimum age limit for the conclusion of a rental agreement is 18 years.

 

BOOKING, PAYMENT & CANCELLATIONS

Booking & payment

Under condition of availability of the rental chalet, the tenant will get a provisional booking confirmation by email or text message from Milis. The provisional booking confirmation contains information such as rental dates, check-in and check-out time, rental price as well as the payment instructions. The provisional booking only gets final by paying 100% of the rental price or the 30% deposit: the entire rent is due, if the rental start is in less than 3 months. If the rental start is in more than 3 months, 30% deposit is due and the remaining balance is due 6 weeks before the rental period starts.

Cancellations
Cancellations must be done in written. Receipt of the cancellation note is crucial for determining the cancellation period below. The cancellation fee is

  • 5% of the total rental price, if the rental period starts in more than 6 weeks
  • 50% of the total rental price, if the rental period starts in 4 to 6 weeks
  • 100% of the total rental price, if the rental period starts in less than 4 weeks

In case of serious illness, accident, death or force majeur in the household, the tenant has to contact Milis as soon as possible and before the start of the rental period. As base for any discussion related to reimbursement, reliable documents must be presented. Any cancellation made during the stay does not qualify for any refund in the cases mentioned before.

Milis is not liable for any damage or inconvenience caused to the tenant by unforeseeable or unavoidable obstacles (force majeure) or by any other similar reason (including power failures, natural phenomena, animals or insects) not originating from Milis and with effects of which Milis cannot reasonably be expected to have prevented.

In case of unforeseeable or unavoidable obstacles (force majeure), Milis has the right to cancel the booking. In this case, the tenant is entitled to the full refund of the rental price. Milis is not liable for any damage or inconvenience caused to the tenant by events related to force majeure or any other similar reason (including power failures, natural phenomena, animals or insects).

Milis can cancel the booking if the rental price is not paid on time.

 

CHECK-IN, CHECK-OUT & KEYS FOR THE RENTAL CHALET

Check-in & check-out

The binding check-in/check-out dates and times can be found on the provisional booking confirmation. Any other check-in/check-out times on written approval by the key service company or by Milis only.

Keys for the rental chalet

At arrival the keys for the cottage must be picked up from the key service company. The key service company’s contact information will be sent with the booking confirmation. In case of loss of one or several keys, the tenant is obliged to pay for the cost of new locks and any other related expenses. If additionally the key service company is required to open the door during the tenant’s stay, the tenant will have to cover also these expenses to the key service company.

CLEANING
The final cleaning is included in the rent. However, the tenant is responsible for the following tasks:

  • Dishes must be washed and put away in the cupboards.
  • Food must be taken away or thrown in the trash.
  • Empty bottles and cans must be removed.
  • Furniture should be put back to the original places.

Any additional cleaning activities due to the neglection of these cleaning duties will be charged to the tenant, besides a separate handling fee of €50 and any arising collection fees.

 

DAMAGES, SMOKING AND EXCESSIVE POLLUTION

The accommodation including carpark and annexes, all the movables, electrical and other installations, grillhouse, outdoor sauna and the plot will be checked after each rental. Apart from the cost of repairing the damages and the extra cleaning cost, a separate handling fee of €500 and any arising collection fees will be charged to the the tenant.

By no means smoking is allowed in any of the buildings. In case of violations related to smoking, the extra cleaning cost, a separate handling fee of €500 and any arising collection fees will be charged to the tenant.

OTHER CONDITIONS

Maximum number of people in the chalet
The recommended maximum number of people is 12. On the ground floor, there are 2 bedrooms for 2 people each. On the first floor, there are 1 bedroom for at least 2 people, 1 bedroom for at least 4 people and 1 sofa cum for 2 people. On special agreement there is the free option for extra sleeping places in the bedrooms on the first floor (pull-out beds).

Bedlinen, towels and toilet paper
Bedlinen, hand towels and towels are not included in the rent, but can be booked for €30/person. If the tenant wants to modify the reservation related to bedlinen, hand towels and towels, an email must be sent to sales@milis.fi not later than 24 hours before arrival. Toilet paper is included in the rent.

Electrical Vehicles
In the carport, there is one charging station for electrical or hybrid vehicles, available against a separate weekly rental fee of €50, payable upfront according to the section „BOOKING, PAYMENT & CANCELLATIONS“. The access card to activate the charging station will have to be picked up at arrival from the key service company. The charging station must only be utilized by the tenant and other visitors of the rental chalet. Ordinary electrical sockets must not be used to charge electrical or hybrid vehicles, the tenant is liable to any financial damage occuring from ignoring this prohibition.

Fire-wood
Firewood is included in the rent. There is some firewood next to the fire-place, in the grillhouse and outdoor sauna. More firewood can be fetched from the separate storage room next to the double-carport.

Grillhouse and outdoor sauna
The use of the grillhouse, the outdoor sauna and the firewood is included in the rent. The tenant is expected to apply particular care and diligence related to the use of the fireplace in the grillhouse and the wood burning heater in the outdoor sauna.

Tents, hot tubs and caravans
Tents, caravans and the use of rental equipment such as hot tubs or mobile saunas are not allowed.

CONTACT INFORMATION FOR PROBLEMS

Facility Management & Cleaning:
For any acute problem, please contact Ant Tilat Ky, Iso Illäksentie 42A, 95980 Ylläsjärvi (+358 [0]400 774 757, huolto@ant-tilat.fi). If the issue cannot be solved, email to sales@milis.fi or call to +358 (0)40 525 8930, please leave a message if the phone was not directly answered.

Booking procedure & Client experience:
Email to sales@milis.fi or call to +358 (0)40 525 8930, please leave a message if the phone was not directly answered

Pricing

SEASON 2024-5 (01.06.24-31.05.25)

Winter, peak-season weeks 52, 1+2: € 3’590

Winter, season weeks 8-11: € 3’300, week 12-16: € 3’590 

Winter, mid season weeks 3-7: € 2’590, weeks 46-51: € 2’290 

Summer, weeks 17-35 and weeks 40-45: € 1’690 

Indian Summer/Ruska, weeks 36-39: € 2’290 

If different rental time than 7 nights:

Rental price : 7 x number of nights, for instance €1’690 : 7 x 3 nights = €724.30

Arrival, departure & transportation

The changeover days depend on the season. From beginning of December to end of April, the changeover day is usually on Saturday. For the rest of the season the changeover days are fixed individually.

Check-in from 4 pm, check-out by 10 am. Any other schedule on special agreement.

During peak season (weeks 51 – 17), early check-in and late check-out might not be available due to tight cleaning schedules. If no special schedule can be arranged with the key service company, maybe you can find a bilateral agreement to leave the luggage to the key service company.

For the rest of the year (weeks 18 – 50), early check-in and late check-out might be possible on separate written agreement. Please contact us at sales@milis.fi.

At arrival please pick up the key for the chalet from the key service company. If you cannot get there, please contact the key service company to find another key arrangement. You will get detailed information about the key service company and picking up the key with the booking confirmation.

Cleaning

The final cleaning is included in the rent.

Equipment

Bedlinen, hand towels and towels are not included in the rent, but can be booked for €30/person. The beds are ready made upon your arrival. If you want to modify your reservation related to bedlinen, hand towels and towels, please contact us by email to sales@milis.fi not later than 24 hours before arrival.

Toilet paper is included in the rent.

In the carport, there are two charging stations for electrical or hybrid vehicles, available against a separate weekly rental fee of €60 for each charging station, payable upfront. You can get the access card to activate the charging station at arrival from the key service company. Note: ordinary electrical sockets must not be used to charge electrical or hybrid vehicles.

Firewood is included in the rent. There is some firewood next to the fire-place, in the grillhouse and outdoor sauna. More firewood can be fetched from the separate storage room next to the double-carport.
The use of the grillhouse, the outdoor sauna and the firewood is included in the rent.

Cosy Harvia-sauna with electrical stove model „Cilindro PC90XE“ (9 KW). The sauna can accommodate up to 6 people. Double rainbow shower, toilet and lavabo with adjoining dressing room.

The kitchen is well equiped with appliances, utensils, crockery and cutlery, glasses, tea and coffee cups. There are dish towels, washing-up liquid and at least one roll of kitchen paper for the beginning. Basic spices, coffee maker filter paper, salt or sugar should be available in the chalet. Due to tight exchange time between rentals, it might happen that kitchen stocks are not always replenished. Toilet paper is included in the rental price. For children, there is a travel cot, a foldable high chair and a potty. The heated outdoor wax room is equiped with a working table, a swix wax iron and a ski brush set.
Thus, you should bring the following items with you:

  • Kitchen paper
  • Coffee capsules for the Nespresso machine
  • Paper, drawing material and crayons for kids
  • Skiwax and waxing aids
  • Raclette cheese and fondue cheese mixture
  • If you have not booked bedlinen, hand towels and towels from us, do not forget to bring them. Sheets, duvet covers and pillowcases must always be used in the beds.
  • Depending on the situation, basic spices, coffee maker filter paper, salt or sugar might be lacking.
  • For detailed information about the interior and kitchen equipment please visit our landing page (www.milis.fi).

Pets and smoking

On written approval it is possible to keep pets in the chalet. An additional fee of 50 € per stay will be charged for each pet up to two pets. The fee covers the cleaning expenses. Please contact us beforehand to require permission.

Smoking is not allowed in any of the buildings.

Problems during your stay

However, please do not hesitate to contact us immediately if you are dissatisfied with anything related to the cabin:

  • For any acute problem, please contact the facility management & cleaning company ANT Tilat to fix the issue as soon as possible. The contact information is: Ant-Tilat Ky, Iso Illäksentie 42A, 95980 Ylläsjärvi (+358 [0]400 774 757, huolto@ant-tilat.fi).
  • If the issue cannot be solved, email to sales@milis.fi or call us +358(0)40.525.89.30, please leave a message if the phone was not directly answered.

Cafés, catering, restaurants & shopping facilities

The restaurant offer ranges from Finnish fine dining to traditional Lapland menus and ends with international cooking and fast food. Of course, you can also warm up and enjoy a tasty meal or snack in one of the slope restaurants or cosy cafés alongside the cross country-ski tracks. If you prefer to stay in the chalet, you can also order catering services.

If you prefer to prepare the food on your own, you find many ingredients in the local grocery shop Eelin Kauppa. If you do not mind travelling to Äkäslompolo, you can find Lapand’s largest food market Jounin Kauppa in the neighour village, only 15km away from Ylläsjärvi. You get easily there by your own car, SkiBus or taxi on the scenic road that offers splendid views of the unique scenery of Lapland.

More information can be found from the Ylläs Ski resort’s homepage. Or email to sales@milis.fi.

Without a car in Ylläs

The Ylläs SkiBus operating in the whole Ylläs resort from late November to early May stops near the chalet (220 m). You can hop on and off alongside the route. The SkiBus brings you for example to the close Ylläsjärvi ski centre with its restaurant and service offer, to the local grocery shop Eelin Kauppa (offering optional home-delivery) and it also connects the two villages Ylläsjärvi and Äkäslompolo where more restaurants, shopping possibilities and services are available. The cross-country ski-track is literally next door to the chalet. Alternatively local taxi services can be booked.

SkiBus

The Ylläs SkiBus operating in the whole Ylläs resort from late November to early May stops near the chalet (220 m). You can hop on and off alongside the route. The SkiBus brings you for example to the close Ylläsjärvi ski centre with its restaurant and service offer, to the local grocery shop Eelin Kauppa and it also connects the two villages Ylläsjärvi and Äkäslompolo, where more restaurants, shopping possibilities and services are available.

Any other question?